FAQ
Q1. What is your terms of payment?
A: T/T,Western Union or Money Gram.
We'll show you the photos of the products and packages before shipping.
Q2. What is your terms of delivery?
A: EXW, FOB, CFR, CIF, DDU.
Q3. How about your delivery time?
A: Generally, it will take 7-15 days after receiving your advance payment.
And offer 3 years free warranty, 1% free PCB Boards for fault replacement.
The specific delivery time depends on the items and the quantity of your order.
Q4. Can you OEM and ODM Service?
A: Free OEM Service is available for volume order.If clients can confirm a volume order after sample test,
We can provide free OEM Service for our clients-Customize colors, LOGO, user'manual, etc.
Q5. What is your sample policy?
A: We can supply samples for test for first time, but the customers have to pay the sample cost and the courier cost.
And if clients can confirm a volume order after sample test,we can reduce sample cost from next order.
Q6. Do you test all your goods before delivery?
A: Yes, all our products have more than 6~8 hours for againg,
And strict test before dispatch
Q7: What is packing?
A:Generally, we pack our goods in neutral white boxes and brown cartons. If you have legally registered patent,
We can pack the goods in your branded boxes after getting your authorization letters.